ILECO III · Complaints & Response Log

Log a complaint/request

Save the complaint/request as it's received to generate a Control Number, then use that number to fill in the field response once the crew has acted on it.

Complaint / Request Received

Date received

Time received

Received by

Name of complainant/requester

Contact number

Purok / Sitio / Street / Zone

Barangay

Town

Type of complaint/request

Description

Referred to

Bill details

Account Name

Account Number

Meter Number

Serial Number

Pole Number

Field response

Save a complaint above to get a Control Number and unlock this section automatically — or type/paste an existing Control Number here and press Enter to look one up.

Control Number

Name of complainant/requester

Address

Acted by

Action taken

Actual pole number

Date acted

Place of origin

Place of arrival

Departure time

Arrival time

Time finished

Durations below update live as you fill in the times above.

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Travel (min)

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Work (min)

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Travel + work

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Duration (min)

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Duration less travel

Records

From To

No	Control No.	Status	Date received	Time received	Received by	Name of complainant/requester	Contact No.	Sitio / Barangay	Town	Type	Description	Referred to	Account name	Account no.	Meter no.	Serial no.	Pole no.	Acted by	Action taken	Actual pole no.	Date acted	Place of origin	Departure	Place of arrival	Arrival	Finished	Travel	Work	Trvl+Work	Duration	Net dur.

Summary

Set the From and To dates first — the summary appears after that.

From To

Download report: From To

Download full report (all data): From To

📅

Set the dates first. Choose a From date and a To date (top right). The 3D bar graphs and filters appear after that, based on the dates you set.